SHIPPING RATE AND CARRIER

Untitled Story ships Worldwide. All orders are dispatched from Germany or the UK. Import taxes may apply for countries located outside the EU.

Orders are shipped using UPS, DPD, Deutsche Post or DHL Paket (fulfilled by local services such as Colissimo, Die Post CH, USPS, Parcelforce …), DPD and UPS.

The shipping rate is calculated on the largest item in the order.

Estimated transit time

  • Germany 1-3 days
  • Europe 1-7 days
  • US & Rest of the world 5-15 days with DHL, 1-5 days with UPS Expedited

Shipping cost by region

| Germany | Post 3,99€ , Small item 4,99€, Large item 7,99€ | FREE for orders above 299€

| EU incl. Switzerland, Norway & the UK | Post: 6.99€, Small items 9,99€, Large item 14,99€ | FREE for orders above 299€

| US | Canada |

  • Small items: Deutsche Post Mail 6.99€
  • Parcels:
  1. DHL Paket for large item 39.99€, small item 19,99€ (typically 10 working days, delivery time not guaranteed)
  2. UPS Expedited/Express Saver 69.99€ (1-5 days)

| Rest of the world | DHL Paket/post 6.99-39.99€

If you need the items by a given time please email us to make arrangement info@untitledstory.com

 

LEAD TIME

Orders are dispatched in most cases within 1-5 days. Larger items such as furniture may takes up to 4-6 weeks. If you need an item by a certain date please contact us.

 

CURRENCY

We accept GBP, EUR and USD. You can use the currency switcher to pay in your local currency. Please note your card will be charged in the chosen currency.

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