SHIPPING RATE AND CARRIER
Untitled Story ships Worldwide. All orders are dispatched from Germany or the UK. Import taxes may apply for countries located outside the EEA.
Orders are shipped using UPS, DPD, Deutsche Post or DHL Paket (fulfilled by local services such as Colissimo, Die Post CH, USPS, Parcelforce …).
Estimated transit time
- Germany 1-3 days
- Europe 1-7 days
- US & Rest of the world 5-15 days with DHL, 1-5 days with UPS Expedited
Please note this is the time for the courier to deliver the parcels and does not include lead time.
Shipping cost by region
Shipping cost depends on cart value, item category and destination country. To make it easy and clear for you, a shipping calculator located directly within the shopping cart calculate shipping cost by simply entering the destination country and without the need to go through the entire checkout process.
For reference, order above a certain value qualify for free shipping within Germany and Europe.
| Germany | Post 3,99€-7,99€
| EU incl. Switzerland, Norway & the UK | 6.99-14,99€
| US | Canada | 6.99-79.99€
| Rest of the world | 6.99-79.99€
If you need the items by a given time please email us to make arrangement firstname.lastname@example.org
Orders are dispatched in most cases within 2-5 days. Larger items such as furniture may takes up to 4-6 weeks. If you need an item by a certain date please contact us.